Privacy Policy
This Privacy Policy explains how Syntari ("Syntari", "we", "us", or "our") collects, uses, discloses, and protects information when you visit syntari.tech or interact with applications, integrations, and services operated by Syntari (collectively, the "Services").
By using the Services, you agree to the practices described in this policy. If you do not agree, please do not use the Services.
1. Information we collect
We collect only what we need to operate the Services and respond to inquiries:
- Information you provide. When you contact us by email, fill out a form, or engage Syntari for a project, we receive your name, email address, company, and the content of your message.
- Information from connected accounts. If you authorize Syntari to connect to a third-party platform on your behalf (for example, Meta/Facebook, LinkedIn, Google, or analytics platforms), we receive only the data and permissions you explicitly grant through that platform's authorization flow.
- Usage data. We may collect basic technical information such as IP address, browser type, device type, referring URL, and pages visited, through standard server logs and privacy-respecting analytics.
- Cookies. We use a minimal set of cookies for essential site functionality. We do not use third-party advertising cookies.
2. How we use information
We use the information described above to:
- Provide, maintain, and improve the Services.
- Respond to your inquiries and deliver work we have been engaged to perform.
- Operate authorized integrations between your connected accounts (for example, posting on your behalf to LinkedIn, accessing Meta business assets you own, or reading analytics data you have shared).
- Monitor and protect the security and integrity of the Services.
- Comply with applicable legal obligations.
We do not sell personal information. We do not use personal information for advertising or for any purpose unrelated to operating the Services.
3. Data from third-party platforms
When you connect a third-party platform (such as Meta, LinkedIn, Google, or similar) to Syntari, the data we receive is governed by the permissions you approve in that platform's authorization screen. We use that data solely to perform the function you authorized (for example, scheduling posts, reading metrics, or syncing leads). We do not share that data with any party outside of Syntari and the originating platform, except as required to operate the integration or as required by law.
You may revoke any third-party access at any time directly within that platform's settings. Doing so will stop further data collection from that platform.
4. How we share information
We share information only in the following limited situations:
- Service providers. Vetted infrastructure providers (such as hosting, email delivery, and analytics) acting on our behalf and bound by confidentiality.
- Legal compliance. When required by law, regulation, legal process, or enforceable governmental request.
- Business transfers. In connection with a merger, acquisition, or sale of assets, with continued protection of your information.
5. Data retention
We retain personal information only for as long as needed to fulfill the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce agreements. When data is no longer needed, we delete or anonymize it.
6. Your rights
Depending on your jurisdiction (including the EU, UK, Brazil, and California), you may have rights to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. You may exercise these rights by contacting us using the details in section 9. We will respond within the timeframe required by applicable law.
7. Security
We apply reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.
8. Children
The Services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.
9. Contact
For privacy-related questions, requests, or to exercise your rights, contact:
Syntari
Email: hello@syntari.tech
Website: syntari.tech
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page; continued use of the Services after changes take effect constitutes acceptance of the updated policy.